Deleting Your Falciya Account and Data

This page explains how to delete your account and your data in the Falciya reading app published on Google Play (developer name: Falciya).

You have three options:
Deletion cannot be undone. Your readings, your remaining coins and your reading history cannot be restored. Your Premium subscription is not cancelled when you delete your account; see the subscription section below.

1. Delete in the app

  1. Open the Falciya app and sign in to your account. Make sure you are connected to the internet.
  2. In the bottom menu, tap Settings (the gear icon).
  3. In the Details section near the bottom of the page, tap Delete All My Data.
  4. When the line changes to "Are you sure? Tap", tap it once more within 3 seconds.
  5. In the window that opens, tap Yes, Delete Everything.
  6. When it is done, a list of what was deleted is shown and the app restarts.

Guest accounts can also be deleted this way. These steps are for version 1.38 and later of the app. If you use an older version, update the app from Google Play first; if you cannot update it, send a request by email.

2. Delete in a web browser (if the app is not installed)

  1. On your phone or computer, open falciya.com/uygulama.
  2. Sign in with the same method you used in the app (Google, or email and password).
  3. Follow steps 2–6 above.

3. Send a deletion request by email

  1. Send an email with the subject "Account Deletion Request" to falciyadestek@gmail.com.
  2. If possible, send it from the email address registered to your account. If you write from a different address, tell us the email address you use for your account and your sign-in method (Google, or email and password). If you know Your Support ID, shown in the Profile tab of the app, add it too.
  3. We may ask for more information to confirm that the account belongs to you. After confirming, we delete your account within 30 days at the latest and let you know by email.

What is deleted?

What stays, and for how long?

Data that staysWhyHow long
Deletion record: your user ID, the time of deletion and a summary (hash) of your email address mixed with a secret key so that it cannot be reversed. Your email address cannot be read from this summary.So that the welcome gift is not given a second time if someone signs up again with the same emailAs long as this purpose continues
Only the amounts of coin transactions (without your name or descriptions)Accounting and abuse checksFor as long as accounting records must be kept
Purchase and subscription records (Google Play, RevenueCat and our own records)Legal obligations and possible disputesFor the period required by law
Invite records (if you used an invite code or invited someone)Preventing fake invitesAs long as this purpose continues
Administrator action records and account restriction records (for example, a record of gift coins given to your account or a restriction applied because of abuse)AuditAs long as this purpose continues
Cup Corner: a record of deleted posts without any content (under the name "Anonymous user"); reports other people made about your contentKeeping the counters correct; securityAs long as this purpose continues
Daily backups (without photos)Protection against data lossAbout one week (7–8 days), then deleted automatically
AI processing logs (technical data only; no text or photos)Tracking errors30 days

Data that remains in the systems of Anthropic and OpenAI, which prepare your readings, and of Google, which shows ads, is subject to the periods in those companies' own policies. Details are in the Privacy Policy.

Your Premium subscription

Deleting your account does not cancel your Google Play subscription. To stop being charged, cancel the subscription separately: Google Play Store › profile icon at the top right › Payments & subscriptions › Subscriptions › Falciya › Cancel subscription.

Deleting some of your data without deleting your account

Contact

For questions: falciyadestek@gmail.com
Privacy Policy: falciya.com/privacy_policy_en